How to Use the `warp-diag` Command (with Examples)
The warp-diag command is a diagnostic and feedback tool designed to assist with troubleshooting Cloudflare’s WARP service, a secure VPN and DNS service aimed at providing a more private, faster internet experience. The command helps users collect information about their system configuration and the status of their WARP connection, submit feedback, and resolve potential issues by generating logs and diagnostic data. It assists both users and support teams by providing precise data essential for identifying and rectifying connectivity or performance problems.
Use Case 1: Generate a Zip file with information about the system configuration and the WARP connection
Code:
warp-diag
Motivation:
This use case is ideal for users who are experiencing connectivity issues or anomalies and need to generate a comprehensive report comprising their system configuration and the status of their WARP connection. By doing so, users can systematically review the diagnostics information or share it with Cloudflare support for further analysis. This process ensures faster and more effective troubleshooting due to the availability of precise and detailed diagnostic data.
Explanation:
warp-diag: This base command triggers the creation of a diagnostic file. By executing this command, the user is instructing the WARP diagnostic tool to compile and generate a default set of diagnostic information in a Zip format. This file contains crucial data about the user’s system and WARP setup, which are imperative for diagnosing connectivity issues.
Example Output:
Upon executing the command, a Zip file named something like warp-diagnostics-YYYYMMDD-HHMM.zip is generated and stored in the working directory. This file contains logs and various system and connection details useful for troubleshooting.
Use Case 2: Generate a Zip file with debug information including a timestamp to the output filename
Code:
warp-diag --add-ts
Motivation:
By embedding a timestamp in the filename, users can organize and manage their diagnostic files more efficiently, especially when multiple reports are generated over time. This functionality is crucial for distinguishing between different sets of data collected at various times, making it straightforward to track changes and developments in the system’s behavior or connectivity status over time.
Explanation:
--add-ts: This flag adds a timestamp to the output file’s name. The addition of a timestamp is particularly valuable for documentation and historical record-keeping purposes, as it uniquely identifies each diagnostic session and helps the user avoid overwriting previous files.
Example Output:
Executing this command produces a Zip file named like warp-diagnostics-YYYYMMDD-HHMM-with-timestamp.zip, clearly indicating when the diagnostic data was generated.
Use Case 3: Save the output file under a specific directory
Code:
warp-diag --output path/to/directory
Motivation:
Routing the diagnostic output to a specific directory is especially useful when managing files systematically or integrating WARP diagnostics into an automated workflow. By specifying a directory, users can ensure that the output is stored in an easily accessible location, tailored for organizational purposes or compliance with internal file management practices.
Explanation:
--output path/to/directory: This option allows the user to specify a custom directory path where the diagnostic output file should be saved. By specifying the desired directory, the user has control over the file location, ensuring that files are kept organized and in line with any existing directory structures.
Example Output:
The command leads to a Zip file being saved in the specified directory, for instance, path/to/directory/warp-diagnostics-YYYYMMDD-HHMM.zip, ensuring that it’s stored in the exact location chosen by the user.
Use Case 4: Submit a new feedback to Cloudflare’s WARP interactively
Code:
warp-diag feedback
Motivation:
Providing direct feedback to Cloudflare regarding the WARP service can be invaluable for both users and developers. Interactive feedback submission enables users to communicate their experiences, report issues, and offer suggestions directly to Cloudflare. This facilitates a direct channel for improvements and enhancements, ensuring that user insights contribute to the service’s evolution and stability.
Explanation:
feedback: This parameter initiates an interactive process where users can submit feedback to Cloudflare. Unlike the other commands which handle diagnostics data, this use case focuses on engaging the user to input their experience or concerns with the WARP service, providing a direct line to Cloudflare’s product team.
Example Output:
Upon execution, the command prompts the user interactively for feedback, often guiding them through a series of steps or questions to detail their experience or any issues faced. The feedback collected is then submitted to Cloudflare for review and consideration.
Conclusion:
The warp-diag command is a versatile tool designed for Cloudflare’s WARP service users to collect diagnostic data and submit feedback efficiently. Whether it’s generating detailed connection reports, organizing files with timestamps, saving outputs to specific directories, or submitting feedback interactively, each feature is tailored to streamline the troubleshooting and feedback processes. This command significantly enhances the user experience by simplifying technical support interactions and ensuring detailed data is readily available for resolving connectivity issues.
